nicwerks
MANAGED IT SERVICES · LOS ANGELES

managed IT, handled by humans.

Monitoring, patching, help desk, and hardware lifecycle for one flat monthly rate — answered by real, local engineers since 1999. No long-term contracts.

WHAT YOU GET

What nicwerks actually delivers.

01

Proactive monitoring & patching

Every endpoint connected to our cloud management platform — visible, patched on schedule, and fixed before problems interrupt your day.

02

Help desk that answers

Real, LA-based engineers with a 15-minute average response during business hours — people who know your office, not a ticket queue.

03

Hardware lifecycle

Sourcing, setup, deployment, and retirement — new hires ready before their first morning, old machines wiped properly.

04

Vendor management

Internet, phones, printers, practice software — we deal with the vendors so nothing falls between them.

05

Mixed Mac & Windows

Attorneys on Macs, staff on Windows — the norm in LA firms, managed together under one plan.

06

Flat-rate pricing

One monthly number, no surprise invoices, cancel anytime. Built on partnerships with Microsoft, Dell, Cisco Meraki, and Pax8.

IN PRACTICE

What long-term looks like.

“Nicwerks has been serving our business network needs for well over 15 years and has always kept us up to date on the latest technological features as well as keeping our team running efficiently. Response time to issues is fast. Best in class.”

Ted Afetian
Google review

“I've been a client for over 20 years. Things always get fixed — sometimes remotely, sometimes in person. Always the very best in service, and the most current knowledge of what's changing.”

Susan F. Rice
SFR Consulting · Quotient review

“Our IT was all over the place, and within a couple weeks Nick completely restructured everything — every employee feels like they have a dedicated consultant.”

Dana Wall
Quotient review
AN HONEST FIT CHECK

Is nicwerks right for you?

A strong fit if you are…

A Los Angeles-area firm of roughly 5–100 people; compliance-sensitive (legal, financial, healthcare-adjacent, entertainment); tired of reactive break-fix IT; and you value picking up the phone and reaching a person who knows your name.

Probably not a fit if…

You need a fully staffed overnight help desk for global shifts (our 24/7 coverage is security operations, not general support); you want the cheapest possible provider; or you're an enterprise with hundreds of seats needing dedicated on-site staff.

COMMON QUESTIONS

What buyers ask first.

How is managed IT priced?

A flat monthly rate based on your people and equipment — monitoring, patching, and help desk included. No surprise invoices, no long-term contract; clients stay by choice, many for 15–20+ years.

Do you replace our internal IT person or work with them?

Either. We serve as the entire IT function for most clients, and co-manage alongside internal staff for others — they keep the local knowledge, we bring the platform, security stack, and depth.

How fast do you respond?

15-minute average response during business hours from real, local engineers — and a 24/7 security operations center watches your endpoints around the clock.

What does onboarding look like?

A documented assessment, a prioritized remediation plan, then a phased rollout that doesn't interrupt billable hours. Most firms are fully onboarded within a few weeks.

let’s make your technology boring.

Book a free 30-minute assessment — we’ll show you exactly where your firm stands.

Book a free assessment →