Monitoring, patching, help desk, and hardware lifecycle for one flat monthly rate — answered by real, local engineers since 1999. No long-term contracts.
Managed IT services means handing the day-to-day operation of your technology — monitoring, patching, user support, hardware, and vendor wrangling — to a partner who runs it proactively for a flat monthly rate, instead of paying someone to fix things after they break. nicwerks® has provided managed IT to Los Angeles firms since 1999.
It's built for professional firms of roughly 5–100 people — law firms, financial and accounting practices, entertainment companies — that depend on technology but don't want to staff an internal IT department. We can be your whole IT function or co-manage alongside an internal person.
Every endpoint connected to our cloud management platform — visible, patched on schedule, and fixed before problems interrupt your day.
Real, LA-based engineers with a 15-minute average response during business hours — people who know your office, not a ticket queue.
Sourcing, setup, deployment, and retirement — new hires ready before their first morning, old machines wiped properly.
Internet, phones, printers, practice software — we deal with the vendors so nothing falls between them.
Attorneys on Macs, staff on Windows — the norm in LA firms, managed together under one plan.
One monthly number, no surprise invoices, cancel anytime. Built on partnerships with Microsoft, Dell, Cisco Meraki, and Pax8.
“Nicwerks has been serving our business network needs for well over 15 years and has always kept us up to date on the latest technological features as well as keeping our team running efficiently. Response time to issues is fast. Best in class.”
“I've been a client for over 20 years. Things always get fixed — sometimes remotely, sometimes in person. Always the very best in service, and the most current knowledge of what's changing.”
“Our IT was all over the place, and within a couple weeks Nick completely restructured everything — every employee feels like they have a dedicated consultant.”
A Los Angeles-area firm of roughly 5–100 people; compliance-sensitive (legal, financial, healthcare-adjacent, entertainment); tired of reactive break-fix IT; and you value picking up the phone and reaching a person who knows your name.
You need a fully staffed overnight help desk for global shifts (our 24/7 coverage is security operations, not general support); you want the cheapest possible provider; or you're an enterprise with hundreds of seats needing dedicated on-site staff.
A flat monthly rate based on your people and equipment — monitoring, patching, and help desk included. No surprise invoices, no long-term contract; clients stay by choice, many for 15–20+ years.
Either. We serve as the entire IT function for most clients, and co-manage alongside internal staff for others — they keep the local knowledge, we bring the platform, security stack, and depth.
15-minute average response during business hours from real, local engineers — and a 24/7 security operations center watches your endpoints around the clock.
A documented assessment, a prioritized remediation plan, then a phased rollout that doesn't interrupt billable hours. Most firms are fully onboarded within a few weeks.
Book a free 30-minute assessment — we’ll show you exactly where your firm stands.