Out at Burning Man through Labor Day, checking in daily. Emergencies: text +1.310.213.1000How to reach us
nicwerks
NEED HE!P? · WEGET//IT

need he!p?

Two quick paths. Clients with a technology issue go one way, folks exploring nicwerks® go the other. Either way, you end up talking to a real, local engineer.

Limited availability · Aug 31 to Sep 7

We're out at Burning Man through Labor Day, checking in every day. Here's how to reach us until we're back Tuesday, September 8.

Emergency or network outage
Text +1.310.213.1000

Texts get through faster than calls where we are. Say who you are, the firm, and what's down. We'll respond as soon as it lands.

Send a text
Everything else
Daily check-ins

Open a request below or email help@nicwerks.com. We read everything once a day and handle anything that can't wait. The rest is queued for the 8th.

Not urgent? Grab a spot for when we're back
Schedule after Labor Day

Pick a time from Tuesday, September 8 on and it's locked in. Fastest way to get a project or question handled first thing.

Book a support call
URGENT?

Something on fire?

CHAT
Or use the chat bubble in the corner — it goes straight to our help desk.
CLIENTS · SUPPORT

I need he!p with our tech

Open a support request and a real, local engineer picks it up, with a 15-minute average response during business hours. Prefer to talk? The form can schedule a support call for you too.
Open a support request
NEW TO NICWERKS® · DISCOVERY

I'd like to explore working together

Book a 15 or 30 minute conversation about your firm's IT and security. No pitch deck, just a conversation with the founder.
Book 30 minutesor book a quick 15 minutes